Sunil Maurya

Bajaj Finserv is now disbursing ₹150 Cr every month, not through agents, not through call centers… But through a Voice AI assistant. 10,000+ loans a month. No humans on the call. Just AI. And the wild part? It speaks in 6 Indian languages, understands pauses, handles questions, and even persuades users to convert. The human team? Still involved, just not doing the repetitive work anymore. This is what happens when you combine speed × scale × trust. Honestly, if you'd told me 2 years ago this would be possible, I would've said it sounds like sci-fi. Now it’s just… business as usual. Makes me think: What’s one task you’d be totally okay handing off to a Voice AI tomorrow? #VoiceAI #ConversationalAI #CustomerExperience #AIinBanking #TechForGood #FutureOfCX #SubverseAI

A while back, I came across SaveSage while researching subscription and savings products. I was genuinely excited about what they were building and had even explored the possibility of joining the team on the growth side. I also got the opportunity to speak with Ashish Sir and the depth of thinking behind the product made the entire research journey very interesting. Things didn’t align at the time, but the product stayed with me. Today, seeing SaveSage featured in the upcoming season of Shark Tank India feels great. Wishing the very best to the team and to Ashish & Vivek, exciting times ahead 👏🚀

MBA is dead, Call centers are next. Here’s what Nikhil Kamath might say about Voice AI… “Anyone who is 25 and going to an MBA college today must be some kind of an idiot.” That’s what Nikhil Kamath said. And if he were talking about customer support in 2025… He’d probably say 💣 “Call centers are dead.” We couldn’t resist imagining that conversation 😅 So here’s our parody - “Nikhil Kamath on Voice AI Agents”, where he explains why Voice AI will replace repetitive customer calls, not humans. 🎥 Episode 7 of my “30 Days, 30 AI-Powered Videos”, breaking boring B2B, one script at a time. Because B2B doesn’t have to be boring. At SubVerse AI, we’re building Voice AI agents that talk, listen, and resolve, so your real agents can do real work. 💬 DM me to see how Voice AI can handle 1000 customer calls a day, without burnout or bad mood Mondays. 👇 Drop your take Do you agree with Nikhil that repetition is dead, or do you still believe the “human touch” wins?